Frequently Asked Questions

When is my product made?

After your order is confirmed. Our products are made to order to reduce unnecessary overproduction.

How long does delivery take?

Delivery time varies by product, destination and carrier. You receive shipping information by email when your order is on its way.

Can items arrive separately?

Yes. Different product types may be made at different facilities and shipped in separate packages.

How do I contact you?

Email somaracrafted@hotmail.com. Include your order number for faster help.

What if my item is damaged?

Contact us as soon as possible and include photos of the product and packaging.

How do returns work?

Read our returns page and contact us before sending anything back.

How do I choose the right size?

Check the measurements on the product page and our size guide.